Yes. Your intake is reviewed by a licensed healthcare provider who makes all clinical decisions. This isn't an automated system. A real provider evaluates your information, and they have the authority to approve, adjust, or decline treatment based on what's right for you. Some services also include a live video visit with your provider.

Absolutely. All personal and medical data is transmitted and stored using encrypted, HIPAA-compliant systems. Your information is only shared with the provider reviewing your case. It is never sold or used for marketing.

Most patients receive a response within 24 hours of completing their intake. During high-volume periods it may take slightly longer, but you'll be notified of your status every step of the way.

You can reach our support team anytime through the contact page. They can walk you through the process, explain what to expect, or answer any questions before you begin your intake.